HILKA 18V Li-ion Cordless Drill/Driver with Two Batteries

Refund Policy:

At Bargain LAB, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, we're here to help. Our Refund Policy outlines the terms and conditions under which refunds are provided.

1. Eligibility for Refunds:

• Refunds may be issued for eligible items within 30 days of the customer's receipt of the product.
• To be eligible for a refund, items must be in their original condition, unused, and in the same packaging as received.
• Certain products, such as personalized items or items marked as final sale, may not be eligible for refunds. Please check the product description for any exclusions.

2. Initiation of Refunds:

• To initiate a refund, please contact us at hello@bargainlab.co.uk with your order details and reason for the refund request.
• Our customer service team will review your request and provide you with further instructions on returning the item.

3. Return Process:

• Once your refund request is approved, you will be provided with a return authorization and instructions on how to return the item.
• Please ensure that the item is securely packaged to prevent damage during transit.
• You will be responsible for the return shipping costs unless the return is due to a mistake on our part or a defective product.

4. Refund Processing:

• Upon receipt of the returned item, we will inspect it to ensure that it meets the eligibility criteria for a refund.
• If the return is approved, a refund will be processed to the original method of payment within a reasonable timeframe. Please note that it may take several business days for the refund to reflect in your account, depending on your payment provider.

5. Exclusions:

• Shipping and handling charges are non-refundable, except in cases where the return is due to a mistake on our part or a defective product.
• We reserve the right to refuse refunds for items that do not meet the eligibility criteria outlined in this policy.

6. Contact Us:

If you have any questions or concerns about our Refund Policy, please contact us at hello@bargainlab.co.uk. Our customer service team will be happy to assist you and provide further clarification on our refund process.

7. Changes to the Refund Policy:

Bargain LAB reserves the right to amend or update this Refund Policy at any time without prior notice. Any changes to the policy will be reflected on this page. We encourage you to review this policy periodically for any updates.

Thank you for shopping at Bargain LAB. We value your trust and are committed to providing you with a satisfactory shopping experience.